Account & Data Deletion

Last updated: June 2026

You may request the deletion of your SG360 account and all associated data at any time. This includes your church profile, member records, group data, attendance history, and any other information stored under your account.

How to request deletion

  1. Send an email to support@emunacloud.ca with subject: Account Deletion Request
  2. Include the church name and email address associated with your account.
  3. We will confirm receipt within 48 hours and complete the deletion within 30 days.

What gets deleted

  • Your church account and admin profile
  • All member records and contact information
  • Group structure, attendance records, and session history
  • Pastoral notes and internal messages
  • Subscription and billing records (Stripe retains transaction history per legal requirements)

Note: Once deleted, data cannot be recovered. If you have an active subscription, please cancel it first from your billing dashboard before requesting deletion.